EasyClaims inaccessible

Incident Report for Scalepoint Technologies

Resolved

We have not seen any further issues in EasyClaims, we see this as resolved. Please contact us if similar happens again.

Have a great day
Scalepoint Incident Management Team

Posted Apr 07, 2021 - 18:48 CEST

Update

EasyClaims have not experienced any further issues. We are still monitoring and investigating why this happened.

Posted Apr 07, 2021 - 15:01 CEST

Monitoring

EasyClaims is back up but we keep a close eye on performance. There will be an update again at 15.00

Posted Apr 07, 2021 - 14:19 CEST

Investigating

We are currently investigating this issue.

Posted Apr 07, 2021 - 14:00 CEST

This incident affected: HUB - Property (All (Entire system affected)), HUB - Health (All (Entire system affected)), and HUB - Motor (Network Management).