Scalepoint Status Page

All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.

ClaimShop Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
Vouchers Operational
Repair & Valuation Operational
Settlement Tool Operational
Shop Operational
ClaimsCORE and HUB Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
HUB Motor Operational
HUB Health Operational
HUB Property Operational
Mobile App (Scalepoint HUB Property) Operational
Business Intelligence Operational
Sandbox Operational
Scalepoint Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Network Dec 13, 2025 21:00-22:00 CET

The network maintenance that was originally scheduled for Wednesday, December 10 has been postponed to Saturday, December 13 at 21:00 CET.

We will be using this time to perform necessary maintenance on our network.

Users may experience that all services will be intermittently down for periods of 3-5 minutes at a time during the scheduled maintenance window.

Once maintenance is completed we will provide the information here.

We appreciate your patience and understanding.

Regards
Scalepoint
Posted on Dec 11, 2025 - 06:12 CET
System Metrics Month Week Day
CORE & HUB - Average response time ?
Fetching
ClaimShop - Average response time
Fetching
Dec 12, 2025

No incidents reported today.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Issues Delivering Emails to Yahoo Addresses
Resolved - Yahoo has identified and resolved the issue. We are now able to send emails to Yahoo addresses successfully.
Thank you for your patience.
Dec 3, 08:50 CET
Update - Yahoo has confirmed that they’ve received our request and have forwarded it to their engineering team for further investigation.
We’ll keep you updated as soon as we have more information.
Dec 2, 09:18 CET
Identified - We’re currently experiencing problems sending emails to Yahoo domains (e.g., yahoo.dk, yahoo.de, yahoo.fr) due to temporary spam filtering. We’re working on a fix to restore normal delivery as soon as possible.

We apologize for the inconvenience and will share updates when available.
Nov 28, 11:08 CET
Dec 2, 2025
Dec 1, 2025
Scheduled Maintenance - Sandbox
Completed - The scheduled maintenance has been completed.
Dec 1, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 21:00 CET
Scheduled - We will be using this time to perform the necessary maintenance.

Some of our users may experience disruptions working with sandbox environments.
Once maintenance is completed we will provide the information here.

We appreciate your patience and understanding.

Regards Scalepoint
Nov 28, 11:11 CET
Nov 30, 2025
Nov 29, 2025

No incidents reported.

Nov 28, 2025
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