Scalepoint Status Page

All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.

ClaimShop Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
Vouchers Operational
Repair & Valuation Operational
Settlement Tool Operational
Shop Operational
ClaimsCORE and HUB Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
HUB Motor Operational
HUB Health Operational
HUB Property Operational
Mobile App (Scalepoint HUB Property) Operational
Business Intelligence Operational
Sandbox Operational
Scalepoint Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Schedule maintenance - All Sandbox Systems - Server Maintenance Feb 12, 2026 21:00 - Feb 13, 2026 05:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 21:35 CET

Schedule maintenance - ClaimShop - Server Maintenance Feb 13, 2026 21:00 - Feb 14, 2026 05:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 21:36 CET

Scheduled Maintenance - HUB Motor, AI Cost Control - Server Maintenance Feb 14, 2026 21:00 - Feb 15, 2026 05:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Feb 11, 2026 - 21:37 CET
Feb 11, 2026

No incidents reported today.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Disruption of service - CORE & HUB
Resolved - This incident has been resolved.
Feb 6, 11:45 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 11:14 CET
Investigating - Some of our users are experiencing issues working in CORE & HUB system.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Feb 6, 11:08 CET
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Schedule maintenance - All Systems Shared Modules - Server Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 13, 09:23 CET
Jan 30, 2026
Jan 29, 2026

No incidents reported.

Jan 28, 2026
Disruption of service - HUB Property
Resolved - This incident has been resolved.
Jan 28, 11:59 CET
Monitoring - Some of our users are experiencing issues in HUB Property.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Jan 28, 07:57 CET
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