Scalepoint Technologies Status

All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.

EasyClaims - Property Operational

EasyClaims - Property Audit Operational

EasyClaims Go - Mobile App Operational

EasyClaims - Health Operational

EasyClaims - Health Audit Operational

EasyClaims - Motor Operational

EasyClaims - Motor Refer Operational

EasyClaims - Motor Leasing Operational

EasyClaims - Motor Audit Operational

EasyClaims - Motor Glass Audit Operational

EasyClaims - Motor Repair Journey Operational

ClaimShop - Settlement Operational

ClaimShop - Settlement tool Operational

ClaimShop - Repair & Valuation Operational

ClaimShop - SelfService Operational

ClaimShop - Audit Operational

ClaimShop - Shop Operational

ClaimShop - Customer Shop Operational

ClaimShop - eVoucher Operational

Statistics Operational

EasyClaims - Motor Statistics Operational

EasyClaims - Property Statistics Operational

EasyClaims - Health Statistics Operational

ClaimShop - Statistics Operational

Communication Designer Operational

Scalepoint ID Operational

Test Environments Operational

Scalepoint Service Portal - Jira Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance - All Systems - Network Maintenance Aug 15, 22:00-23:00 CEST

We will be undergoing scheduled maintenance during this time.
Posted on Aug 9, 09:41 CEST

System Metrics Month Week Day

EasyClaims - Average response time

Fetching

ClaimShop - Average response time

Fetching

Past Incidents

Aug 13, 2022

No incidents reported today.

Aug 12, 2022

Vipre reports: Email Delays

Resolved - Vipre reports:
This issue affecting a small subset of customers seeing outbound mail marked as junk when delivered to Office 365, has now been mitigated and resolved by Microsoft, Should you continue to see issue please contact the VIPRE Support team.
Aug 12, 14:18 CEST

Investigating - Our external email providers is experiencing issues, resulting in emails being sent with a delay.
Aug 12, 14:15 CEST

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

Scheduled Maintenance - EasyClaims Property and Health - Server Maintenance

Completed - The scheduled maintenance has been completed.
Aug 7, 06:11 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 22:10 CEST

Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 6, 22:06 CEST

Aug 6, 2022

Schedule maintenance - ClaimShop Shop - Server Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 22:03 CEST

Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 4, 10:30 CEST

Aug 5, 2022

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

Scheduled Maintenance - EasyClaims Motor, Audit and Statistics

Completed - The scheduled maintenance has been completed.
Jul 31, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 22:00 CEST

Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 27, 10:29 CEST

Jul 30, 2022