Scalepoint Technologies Status

All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems has performed. If you experience any interruptions on Scalepoint systems please call us on our incident number +45 71 99 37 37

EasyClaims - Property Operational

EasyClaims - Property Audit Operational

EasyClaims Go - Mobile App Operational

EasyClaims - Health Operational

EasyClaims - Health Audit Operational

EasyClaims - Motor Operational

EasyClaims - Motor Refer Operational

EasyClaims - Motor Leasing Operational

EasyClaims - Motor Audit Operational

EasyClaims - Motor Glass Audit Operational

EasyClaims - Motor Repair Journey Operational

ClaimShop - Settlement Operational

ClaimShop - Settlement tool Operational

ClaimShop - Repair & Valuation Operational

ClaimShop - SelfService Operational

ClaimShop - Audit Operational

ClaimShop - Shop Operational

ClaimShop - Customer Shop Operational

ClaimShop - eVoucher Operational

Statistics Operational

EasyClaims - Motor Statistics Operational

EasyClaims - Property Statistics Operational

EasyClaims - Health Statistics Operational

ClaimShop - Statistics Operational

Communication Designer Operational

Scalepoint ID Operational

Test Environments Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Weekly Scheduled Release Jan 20, 22:00 - Jan 21, 06:00 CET

Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Jan 18, 13:31 CET

Scheduled Maintenance - ClaimShop Settlement Tool Jan 30, 22:00 - Jan 31, 06:00 CET

Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Jan 19, 15:49 CET

Scheduled Maintenance - EasyClaims Property and Health Feb 6, 22:00 - Feb 7, 06:00 CET

Scheduled Maintenance - ClaimShop Shop Feb 13, 22:00 - Feb 14, 06:00 CET

Scheduled Maintenance - All Systems Feb 20, 22:00 - Feb 21, 06:00 CET

System Metrics Month Week Day

EasyClaims - Average response time

Fetching

ClaimShop - Average response time

Fetching

Past Incidents

Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

Scheduled Maintenance - EasyClaims Property

Completed - The scheduled maintenance has been completed.
Jan 16, 01:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 CET

Scheduled - Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jan 12, 15:03 CET

Jan 15, 2021

Scheduled Maintenance - ClaimShop Shop

Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 CET

Jan 14, 2021

Weekly Scheduled Release

Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 CET

Scheduled - Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jan 11, 14:00 CET

Jan 13, 2021

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

Scheduled Maintenance - EasyClaims Motor, Audit and Statistics

Completed - The scheduled maintenance has been completed.
Jan 10, 06:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 22:00 CET

Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 4, 12:51 CET

Jan 9, 2021

Jan 8, 2021

No incidents reported.

Jan 7, 2021

Blank page when logging into Communication Designer

Resolved - Users can now access Communication Designer again after a fix has been implemented.
We apologize for the inconvenience.
Jan 7, 09:51 CET

Update - We have found a workaround, until we get this solved you can use Firefox as a browser to login.
Jan 6, 10:14 CET

Investigating - When you login to Communication Designer, you get a blank page that you can't pass. We are currently investigating this issue.
Jan 6, 09:22 CET

Weekly Scheduled Release

Completed - The scheduled maintenance has been completed.
Jan 7, 06:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 22:00 CET

Jan 6, 2021

Jan 5, 2021

No incidents reported.