Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.
We will be using this time to perform the necessary maintenance.
During this maintenance period, users may experience the application is inaccessible. Once maintenance is completed we will provide the information here.
We appreciate your patience and understanding.
Regards Scalepoint Posted on
Feb 13, 2026 - 11:23 CET
Resolved -
The issue has been resolved and system is back to normal.
We are sorry for the inconvenience this may have caused.
Mar 16, 08:35 CET
Monitoring -
A fix has been implemented, and we are monitoring the results. Users may experience degraded performance while the systems stabilize.
Mar 16, 08:18 CET
Update -
In attempt to fix the issue, more users than expected may experience service outtage.
Mar 16, 08:11 CET
Identified -
The issue has been identified. We are working to resolve it as soon as possible.
Mar 16, 08:06 CET
Investigating -
Some of our users are currently experiencing working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Mar 16, 08:06 CET
Resolved -
This incident har been resolved.
Mar 10, 08:26 CET
Monitoring -
Issue has been resolved. We are monitoring situation.
Mar 10, 07:15 CET
Investigating -
Some of our users are currently experiencing issues with access to ClaimShop and CORE & HUB Services.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Mar 10, 07:12 CET
Completed -
The scheduled maintenance has been completed.
Mar 5, 16:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:00 CET
Scheduled -
Our datacenter provider will perform planned power maintenance on March 4 and March 5.
Expected impact: None
Residual risk: A brief service interruption cannot be ruled out, but is not expected
Timing: The maintenance itself will take 10-15 minutes each day. The Datacenter provided has allocated the timeslot 07-16 for the operation each day, and cannot specify exactly when Scalepoint's equipment will be serviced.
Feb 27, 15:41 CET
Completed -
The scheduled maintenance has been completed.
Mar 4, 16:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:00 CET
Scheduled -
Our datacenter provider will perform planned power maintenance on March 4 and March 5.
Expected impact: None
Residual risk: A brief service interruption cannot be ruled out, but is not expected
Timing: The maintenance itself will take 10-15 minutes each day. The Datacenter provided has allocated the timeslot 07-16 for the operation each day, and cannot specify exactly when Scalepoint's equipment will be serviced.
Feb 27, 15:41 CET
Resolved -
This incident has been resolved.
Mar 4, 11:34 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 4, 10:41 CET
Update -
We are continuing to investigate this issue.
Mar 4, 10:11 CET
Update -
We are continuing to investigate this issue.
Mar 4, 10:03 CET
Investigating -
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Mar 4, 10:00 CET