Scalepoint Status Page

All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.

ClaimShop Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
Vouchers Operational
Repair & Valuation Operational
Settlement Tool Operational
Shop Operational
ClaimsCORE and HUB Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
HUB Motor Operational
HUB Health Operational
HUB Property Operational
Mobile App (Scalepoint HUB Property) Operational
Business Intelligence Operational
Sandbox Operational
Scalepoint Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - HUB Health Feb 26, 2026 21:00-23:30 CET

We will be using this time to perform necessary maintenance for CRM system, part of HUB Health.

During this maintenance period, users may experience the application is inaccessible.
Once maintenance is completed we will provide the information here.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Feb 24, 2026 - 11:31 CET

Scheduled Maintenance - All environments Mar 21, 2026 06:00 - Mar 22, 2026 21:00 CET

We will be using this time to perform the necessary maintenance.

During this maintenance period, users may experience the application is inaccessible.
Once maintenance is completed we will provide the information here.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Feb 13, 2026 - 11:23 CET
System Metrics Month Week Day
CORE & HUB - Average response time ?
Fetching
ClaimShop - Average response time
Fetching
Feb 25, 2026

No incidents reported today.

Feb 24, 2026
Disruption of service - Communication Core & HUB and ClaimShop
Resolved - This incident has been resolved.
Feb 24, 15:28 CET
Update - No further disruption has been seen in internal logs. We are still monitoring situation.
Feb 24, 14:31 CET
Update - We are seeing SMS deliveries are starting to work again. We expect external provider to confirm soon.
Feb 24, 14:24 CET
Update - We continue to monitor situation and are in dialoge with relevant provider.
Feb 24, 14:14 CET
Monitoring - Unscheduled disturbance towards Telenor Danmark, has been identified as the cause.

We are monitoring the situation.
Feb 24, 13:50 CET
Investigating - Some of our users are currently experiencing issues receiving SMS and / or e-mails.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Feb 24, 13:45 CET
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026
Scheduled Maintenance - HUB Motor, AI Cost Control - Server Maintenance
Completed - The scheduled maintenance has been completed.
Feb 15, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 21:37 CET
Feb 14, 2026
Schedule maintenance - ClaimShop - Server Maintenance
Completed - The scheduled maintenance has been completed.
Feb 14, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 21:36 CET
Feb 13, 2026
Schedule maintenance - All Sandbox Systems - Server Maintenance
Completed - The scheduled maintenance has been completed.
Feb 13, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 21:35 CET
Feb 12, 2026
Feb 11, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage