Scalepoint Status Page
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 2026 - 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 14, 2026 21:00 - Feb 15, 2026 05:00 CET

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.

ClaimShop Under Maintenance
All (Entire system affected) Operational
Automation Engine Under Maintenance
Communication Operational
Vouchers Operational
Repair & Valuation Operational
Settlement Tool Operational
Shop Operational
ClaimsCORE and HUB Under Maintenance
All (Entire system affected) Operational
Automation Engine Under Maintenance
Communication Operational
HUB Motor Under Maintenance
HUB Health Operational
HUB Property Operational
Mobile App (Scalepoint HUB Property) Operational
Business Intelligence Operational
Sandbox Operational
Scalepoint Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - All environments Mar 21, 2026 06:00 - Mar 22, 2026 21:00 CET

We will be using this time to perform the necessary maintenance.

During this maintenance period, users may experience the application is inaccessible.
Once maintenance is completed we will provide the information here.

We appreciate your patience and understanding.

Regards Scalepoint

Posted on Feb 13, 2026 - 11:23 CET
Feb 14, 2026
Completed - The scheduled maintenance has been completed.
Feb 14, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 21:36 CET
Feb 13, 2026
Completed - The scheduled maintenance has been completed.
Feb 13, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 11, 21:35 CET
Feb 12, 2026
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Resolved - This incident has been resolved.
Feb 6, 11:45 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 6, 11:14 CET
Investigating - Some of our users are experiencing issues working in CORE & HUB system.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

Feb 6, 11:08 CET
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Completed - The scheduled maintenance has been completed.
Jan 31, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 13, 09:23 CET