Scalepoint Technologies Status Page
All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.

EasyClaims - Property Operational
EasyClaims - Property Operational
EasyClaims - Property Audit Operational
EasyClaims Go - Mobile App Operational
EasyClaims - Health Operational
EasyClaims - Health Operational
EasyClaims - Health Audit Operational
EasyClaims - Motor Operational
EasyClaims - Motor Refer Operational
EasyClaims - Motor Leasing Operational
EasyClaims - Motor Audit Operational
EasyClaims - Motor Glass Audit Operational
EasyClaims - Motor Repair Journey Operational
ClaimShop - Settlement Operational
ClaimShop - Settlement tool Operational
ClaimShop - Repair & Valuation Operational
ClaimShop - SelfService Operational
ClaimShop - Audit Operational
ClaimShop - Shop Operational
ClaimShop - Customer Shop Operational
ClaimShop - eVoucher Operational
Statistics Operational
EasyClaims - Motor Statistics Operational
EasyClaims - Property Statistics Operational
EasyClaims - Health Statistics Operational
ClaimShop - Statistics Operational
Communication Designer Operational
Scalepoint ID Operational
Test Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network Maintenance Dec 12, 18:00-22:00 CET
We will be undergoing scheduled maintenance during this time.
Posted on Dec 7, 11:02 CET
EasyClaims - Average response time ?
Fetching
ClaimShop - Average response time
Fetching
Past Incidents
Dec 8, 2021

No incidents reported today.

Dec 7, 2021
Completed - The scheduled maintenance has been completed.
Dec 7, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 22:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 15:57 CET
Dec 6, 2021
Resolved - This incident has been resolved.
Dec 6, 14:06 CET
Investigating - We are currently seeing issues with ECC Claimshop and some users may experience the system is slow/unavailable. We have eyes on the issue and will give a new status no later than 14.00.
Dec 6, 13:09 CET
Completed - The scheduled maintenance has been completed.
Dec 6, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 18:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 3, 10:21 CET
Dec 5, 2021
Completed - The scheduled maintenance has been completed.
Dec 5, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 22:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 29, 09:03 CET
Dec 4, 2021
Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - A fix has been implemented and login through Scalepooint ID works again. Make sure to close all sessions before new login attempt.
Dec 2, 09:22 CET
Identified - We believe to have identified the issue, and we are doing some testing. We will keep you updated with the results as soon as we get them.
Dec 2, 09:05 CET
Investigating - Hi all. We're currently seeing issues when trying to login to Easyclaims. We have all hands on deck and will give an update as soon as we have any news.
Dec 2, 08:04 CET
Dec 1, 2021

No incidents reported.

Nov 30, 2021
Resolved - Issue has been resolved.
Nov 30, 15:13 CET
Monitoring - We have been told issue has been resolved with our external partner and are monitoring the results.
Nov 30, 13:40 CET
Identified - Issue is located with our external partner. We are following developments on the issue closely.
Nov 30, 11:26 CET
Resolved - Incident has been solved and all affected emails have been resent.
Nov 30, 09:29 CET
Identified - A fix has been implemented. We are currently working on sending all missing messages again.
Nov 29, 14:53 CET
Investigating - We are seeing interruptions with email and sms deliveries. We are investigating the issue.
Nov 29, 14:20 CET
Completed - The scheduled maintenance has been completed.
Nov 30, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 22:02 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 24, 15:45 CET
Nov 29, 2021
Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 14:35 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 12:35 CET
Scheduled - We will be performing storage firmware update on production , this should not affect production
Nov 11, 12:38 CET
Completed - The scheduled maintenance has been completed.
Nov 28, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 22:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 25, 08:52 CET
Nov 27, 2021
Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.