Scalepoint Technologies Status Page
All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems has performed. If you experience any interruptions on Scalepoint systems please call us on our incident number +45 71 99 37 37

EasyClaims - Property Operational
EasyClaims - Property Operational
EasyClaims - Property Audit Operational
EasyClaims Go - Mobile App Operational
EasyClaims - Health Operational
EasyClaims - Health Operational
EasyClaims - Health Audit Operational
EasyClaims - Motor Operational
EasyClaims - Motor Refer Operational
EasyClaims - Motor Leasing Operational
EasyClaims - Motor Audit Operational
EasyClaims - Motor Glass Audit Operational
EasyClaims - Motor Repair Journey Operational
ClaimShop - Settlement Operational
ClaimShop - Settlement tool Operational
ClaimShop - Repair & Valuation Operational
ClaimShop - SelfService Operational
ClaimShop - Audit Operational
ClaimShop - Shop Operational
ClaimShop - Customer Shop Operational
ClaimShop - eVoucher Operational
Statistics Operational
EasyClaims - Motor Statistics Operational
EasyClaims - Property Statistics Operational
EasyClaims - Health Statistics Operational
ClaimShop - Statistics Operational
Communication Designer Operational
Scalepoint ID Operational
Test Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - EasyClaims Motor, Audit and Statistics Mar 20, 22:00 - Mar 21, 06:00 CET
We will be undergoing scheduled maintenance during this time.
Posted on Feb 23, 13:12 CET
System Metrics Month Week Day
EasyClaims - Average response time ?
Fetching
ClaimShop - Average response time
Fetching
Past Incidents
Mar 7, 2021
Schedule maintenance - ClaimShop Shop
Completed - The scheduled maintenance has been completed.
Mar 7, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 22:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Feb 23, 13:10 CET
Mar 6, 2021
Mar 5, 2021
Incoming mails to Scalepoint systems can be delayed
Resolved - We are receiving emails on all systems again, we apologize for any inconvenience.

Have a great day
Incident Management Team
Mar 5, 08:46 CET
Identified - This morning we discovered that emails sent to Scalepoint domains experience a delay. We are working on a fix and should have all mails delivered during this morning.

Best regards

Scalepoint Incident Management Team
Mar 5, 07:50 CET
Mar 4, 2021

No incidents reported.

Mar 3, 2021
Scheduled Maintenance - EasyClaims Motor Refer
Completed - The scheduled maintenance has been completed.
Mar 3, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 22:01 CET
Scheduled - Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Feb 26, 15:22 CET
Mar 2, 2021
Scheduled Maintenance - EasyClaims Motor Refer
Completed - The scheduled maintenance has been completed.
Mar 2, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 22:01 CET
Scheduled - Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Feb 26, 15:20 CET
Mar 1, 2021
Scheduled Maintenance - EasyClaims Motor Refer
Completed - The scheduled maintenance has been completed.
Mar 1, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 22:00 CET
Scheduled - Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Feb 26, 16:16 CET
Feb 28, 2021
Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021
Claimshop - Repair & Valuation - Tasks can't be sent to R&V
Resolved - This issue has been resolved. By logging out, restarting your browser and logging back in, you'll be prompted for a password change and after this R&V will work as expected.
Feb 25, 11:51 CET
Investigating - We are seeing interruptions with sending tasks for Repair & Valuation. We're investigating the reports and will keep you updated here.
Feb 25, 11:16 CET
Weekly Scheduled Release
Completed - The scheduled maintenance has been completed.
Feb 25, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 22:02 CET
Scheduled - Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Feb 23, 12:42 CET
Feb 24, 2021
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021
Scheduled Maintenance - All Systems
Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 CET
Scheduled - Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jan 19, 15:45 CET
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