Scalepoint Technologies Status Page
All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems has performed. If you experience any interruptions on Scalepoint systems please call us on our incident number +45 71 99 37 37

EasyClaims - Property Operational
EasyClaims - Property Operational
EasyClaims - Property Audit Operational
EasyClaims Go - Mobile App Operational
EasyClaims - Health Operational
EasyClaims - Health Operational
EasyClaims - Health Audit Operational
EasyClaims - Motor Operational
EasyClaims - Motor Refer Operational
EasyClaims - Motor Leasing Operational
EasyClaims - Motor Audit Operational
EasyClaims - Motor Glass Audit Operational
EasyClaims - Motor Repair Journey Operational
ClaimShop - Settlement Operational
ClaimShop - Settlement tool Operational
ClaimShop - Repair & Valuation Operational
ClaimShop - SelfService Operational
ClaimShop - Audit Operational
ClaimShop - Shop Operational
ClaimShop - Customer Shop Operational
ClaimShop - eVoucher Operational
Statistics Operational
EasyClaims - Motor Statistics Operational
EasyClaims - Property Statistics Operational
EasyClaims - Health Statistics Operational
ClaimShop - Statistics Operational
Communication Designer Operational
Scalepoint ID Operational
Test Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Scheduled Release Jan 20, 22:00 - Jan 21, 06:00 CET
Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Jan 18, 13:31 CET
Scheduled Maintenance - ClaimShop Settlement Tool Jan 30, 22:00 - Jan 31, 06:00 CET
Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Jan 19, 15:49 CET
Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Jan 19, 15:51 CET
Scheduled Maintenance - ClaimShop Shop Feb 13, 22:00 - Feb 14, 06:00 CET
Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Jan 19, 15:43 CET
Scheduled Maintenance - All Systems Feb 20, 22:00 - Feb 21, 06:00 CET
Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on Jan 19, 15:45 CET
EasyClaims - Average response time ?
Fetching
ClaimShop - Average response time
Fetching
Past Incidents
Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021
Completed - The scheduled maintenance has been completed.
Jan 16, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 CET
Scheduled - Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jan 12, 15:03 CET
Jan 15, 2021
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 22:00 CET
Scheduled - Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jan 7, 09:27 CET
Jan 14, 2021
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 22:00 CET
Scheduled - Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jan 11, 14:00 CET
Jan 13, 2021
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021
Completed - The scheduled maintenance has been completed.
Jan 10, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 22:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 4, 12:51 CET
Jan 9, 2021
Jan 8, 2021

No incidents reported.

Jan 7, 2021
Resolved - Users can now access Communication Designer again after a fix has been implemented.
We apologize for the inconvenience.
Jan 7, 09:51 CET
Update - We have found a workaround, until we get this solved you can use Firefox as a browser to login.
Jan 6, 10:14 CET
Investigating - When you login to Communication Designer, you get a blank page that you can't pass. We are currently investigating this issue.
Jan 6, 09:22 CET
Completed - The scheduled maintenance has been completed.
Jan 7, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 22:00 CET
Scheduled - Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jan 4, 11:46 CET
Jan 6, 2021
Jan 5, 2021

No incidents reported.