Scalepoint Technologies Status Page
All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed. If you experience any interruptions on Scalepoint systems please call us on our incident number +45 71 99 37 37

EasyClaims - Property Operational
EasyClaims - Property Operational
EasyClaims - Property Audit Operational
EasyClaims Go - Mobile App Operational
EasyClaims - Health Operational
EasyClaims - Health Operational
EasyClaims - Health Audit Operational
EasyClaims - Motor Operational
EasyClaims - Motor Refer Operational
EasyClaims - Motor Leasing Operational
EasyClaims - Motor Audit Operational
EasyClaims - Motor Glass Audit Operational
EasyClaims - Motor Repair Journey Operational
ClaimShop - Settlement Operational
ClaimShop - Settlement tool Operational
ClaimShop - Repair & Valuation Operational
ClaimShop - SelfService Operational
ClaimShop - Audit Operational
ClaimShop - Shop Operational
ClaimShop - Customer Shop Operational
ClaimShop - eVoucher Operational
Statistics Operational
EasyClaims - Motor Statistics Operational
EasyClaims - Property Statistics Operational
EasyClaims - Health Statistics Operational
ClaimShop - Statistics Operational
Communication Designer Operational
Scalepoint ID Operational
Test Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Schedule maintenance - ClaimShop Jun 19, 22:00 - Jun 20, 06:00 CEST
We will be undergoing scheduled maintenance during this time.
Posted on Jun 16, 20:51 CEST
EasyClaims - Average response time ?
Fetching
ClaimShop - Average response time
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Past Incidents
Jun 19, 2021

No incidents reported today.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Resolved - We have not seen any further issues with Audit, we see this as resolved. Please contact us if you have any further questions.

Have a great day
Scalepoint Incident Management Team
Jun 16, 09:29 CEST
Monitoring - We have now implemented a fix and all Audit services are now running as expected.
We are monitoring the results and will give you an update again tomorrow morning.
Jun 15, 16:01 CEST
Investigating - Unfortunately, we are still seeing interruptions in our Audit services.
Customers can experience that processes are not running as expected
Jun 15, 13:24 CEST
Jun 15, 2021
Resolved - Audit is now stable again - The Process Designer and the Document Assignment services are up and running.

Be aware, that some customers can still experience that some reports are still waiting to be processed.
Unfortunately, we cannot guarantee that we are able to re-process all affected ones, and manual work can be necessary.
We are working on a full overview of all affected reports and will after 4 pm re-process all as possible.
Jun 15, 10:57 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 08:12 CEST
Update - We are continuing to investigate this issue.
Jun 14, 15:48 CEST
Investigating - We are currently investigating this issue.
Jun 14, 14:22 CEST
Jun 14, 2021
Jun 13, 2021
Completed - The scheduled maintenance has been completed.
Jun 13, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 22:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 10, 09:59 CEST
Jun 12, 2021
Jun 11, 2021

No incidents reported.

Jun 10, 2021
Completed - The scheduled maintenance has been completed.
Jun 10, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 22:00 CEST
Scheduled - Dear customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Jun 7, 14:33 CEST
Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.