Scalepoint Status Page

All Systems Operational

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.

ClaimShop Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
Vouchers Operational
Repair & Valuation Operational
Settlement Tool Operational
Shop Operational
ClaimsCORE and HUB Operational
All (Entire system affected) Operational
Automation Engine Operational
Communication Operational
HUB Motor Operational
HUB Health Operational
HUB Property Operational
Mobile App (Scalepoint HUB Property) Operational
Business Intelligence Operational
Sandbox Operational
Scalepoint Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - HUB Motor, AI Cost Control - Server Maintenance Jan 17, 2026 21:00 - Jan 18, 2026 05:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2026 - 09:19 CET

Scheduled Maintenance - CORE & HUB - Server Maintenance Jan 23, 2026 21:00 - Jan 24, 2026 05:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2026 - 09:20 CET

Schedule maintenance - All Systems Shared Modules - Server Maintenance Jan 30, 2026 21:00 - Jan 31, 2026 05:00 CET

We will be undergoing scheduled maintenance during this time.
Posted on Jan 13, 2026 - 09:23 CET
System Metrics Month Week Day
CORE & HUB - Average response time ?
Fetching
ClaimShop - Average response time
Fetching
Jan 17, 2026
Schedule maintenance - ClaimShop - Server Maintenance
Completed - The scheduled maintenance has been completed.
Jan 17, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 13, 09:18 CET
Jan 16, 2026
Schedule maintenance - All Sandbox Systems - Server Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 05:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:00 CET
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 13, 09:17 CET
Jan 15, 2026
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Disruption of service - CORE & HUB
Resolved - This incident has been resolved.
Jan 12, 14:36 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 14:21 CET
Investigating - Some of our users are currently experiencing working in CORE & HUB system.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Jan 12, 14:10 CET
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

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