Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed.
We will be using this time to perform the necessary maintenance.
During this maintenance period, users may experience the application is inaccessible. Once maintenance is completed we will provide the information here.
We appreciate your patience and understanding.
Regards Scalepoint Posted on
Feb 13, 2026 - 11:23 CET
Resolved -
This incident har been resolved.
Mar 10, 08:26 CET
Monitoring -
Issue has been resolved. We are monitoring situation.
Mar 10, 07:15 CET
Investigating -
Some of our users are currently experiencing issues with access to ClaimShop and CORE & HUB Services.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Mar 10, 07:12 CET
Completed -
The scheduled maintenance has been completed.
Mar 5, 16:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 07:00 CET
Scheduled -
Our datacenter provider will perform planned power maintenance on March 4 and March 5.
Expected impact: None
Residual risk: A brief service interruption cannot be ruled out, but is not expected
Timing: The maintenance itself will take 10-15 minutes each day. The Datacenter provided has allocated the timeslot 07-16 for the operation each day, and cannot specify exactly when Scalepoint's equipment will be serviced.
Feb 27, 15:41 CET
Completed -
The scheduled maintenance has been completed.
Mar 4, 16:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 07:00 CET
Scheduled -
Our datacenter provider will perform planned power maintenance on March 4 and March 5.
Expected impact: None
Residual risk: A brief service interruption cannot be ruled out, but is not expected
Timing: The maintenance itself will take 10-15 minutes each day. The Datacenter provided has allocated the timeslot 07-16 for the operation each day, and cannot specify exactly when Scalepoint's equipment will be serviced.
Feb 27, 15:41 CET
Resolved -
This incident has been resolved.
Mar 4, 11:34 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 4, 10:41 CET
Update -
We are continuing to investigate this issue.
Mar 4, 10:11 CET
Update -
We are continuing to investigate this issue.
Mar 4, 10:03 CET
Investigating -
Some of our users are experiencing issues working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Mar 4, 10:00 CET
Completed -
The scheduled maintenance has been completed.
Mar 2, 11:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 08:00 CET
Scheduled -
To mitigate a very low risk related to our datacenter provider’s scheduled power maintenance, we will perform a preventive power resilience verification outside the standard maintenance window.
Expected impact: None
Residual risk: A brief service interruption cannot be ruled out. All measures are taken to prevent this.
Feb 27, 15:24 CET
Resolved -
This incident has been resolved.
Feb 27, 12:40 CET
Monitoring -
We continue to monitor the situation. Once word of MitID is working again, we will report back.
Feb 27, 11:38 CET
Investigating -
Many users are experiencing issues with MitID.
The issue is being reported by external provider as a general issue with MitID. We will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Feb 27, 11:11 CET
Completed -
The scheduled maintenance has been completed.
Feb 26, 23:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 21:00 CET
Scheduled -
We will be using this time to perform necessary maintenance for CRM system, part of HUB Health.
During this maintenance period, users may experience the application is inaccessible. Once maintenance is completed we will provide the information here.
Resolved -
A small disturbance was identified at external supplier, causing a delay in SMS delivery. Once issue was resolved all text messages were released.
Feb 26, 14:16 CET
Monitoring -
Issues seems to be resolved. We are monitoring the situation.
Feb 26, 14:01 CET
Investigating -
We are currently investigating this issue.
Feb 26, 13:56 CET