Scalepoint Technologies Status Page
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 7, 08:13 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 7, 08:13 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 7, 08:12 CEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 7, 08:11 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:00 CEST
Scheduled - We are changing the URL for our test environment on EasyClaims and ClaimShop on May 11.

The test environment will be unavailable from May 7 to May 11.

From May 12, you will have to use the following URL's to access the test environment:

EasyClaims:
sandbox.scalepoint.com/ecx/#nameOfCustomer

ClaimShop:
DK: sandbox.scalepoint.com/eccAdmin/dk

DE: sandbox.scalepoint.com/eccAdmin/de

CH: sandbox.scalepoint.com/eccAdmin/ch

NO: sandbox.scalepoint.com/eccAdmin/no


All other functionalities on the environment will remain the same but remember to use the new URL, when you want to access our test environment.

About This Site

Here you can see the current status of all Scalepoint systems and planned maintenance, as well as historical information about how the systems have performed. If you experience any interruptions on Scalepoint systems please call us on our incident number +45 71 99 37 37

EasyClaims - Property Operational
EasyClaims - Property Operational
EasyClaims - Property Audit Operational
EasyClaims Go - Mobile App Operational
EasyClaims - Health Operational
EasyClaims - Health Operational
EasyClaims - Health Audit Operational
EasyClaims - Motor Operational
EasyClaims - Motor Refer Operational
EasyClaims - Motor Leasing Operational
EasyClaims - Motor Audit Operational
EasyClaims - Motor Glass Audit Operational
EasyClaims - Motor Repair Journey Operational
ClaimShop - Settlement Operational
ClaimShop - Settlement tool Operational
ClaimShop - Repair & Valuation Operational
ClaimShop - SelfService Operational
ClaimShop - Audit Operational
ClaimShop - Shop Operational
ClaimShop - Customer Shop Operational
ClaimShop - eVoucher Operational
Statistics Operational
EasyClaims - Motor Statistics Operational
EasyClaims - Property Statistics Operational
EasyClaims - Health Statistics Operational
ClaimShop - Statistics Operational
Communication Designer Operational
Scalepoint ID Operational
Test Environments Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Weekly Scheduled Release May 12, 22:00 - May 13, 06:00 CEST
Dear Customer

We will be using this time to perform the necessary maintenance and may be periodically unavailable during this period. During this maintenance period, users can experience the application is inaccessible.

We appreciate your patience and understanding.

Regards Scalepoint
Posted on May 11, 15:26 CEST
We will be undergoing scheduled maintenance during this time.
Posted on May 10, 11:14 CEST
EasyClaims - Average response time ?
Fetching
ClaimShop - Average response time
Fetching
Past Incidents
May 11, 2021

No incidents reported today.

May 10, 2021
Resolved - This incident has been resolved.
May 10, 10:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 09:52 CEST
Investigating - We are currently investigating this issue.
May 10, 09:14 CEST
May 9, 2021
Completed - The scheduled maintenance has been completed.
May 9, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 22:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
May 5, 20:33 CEST
May 8, 2021
May 7, 2021

Unresolved incident: Announcement regarding test enviroments.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021
Completed - The scheduled maintenance has been completed.
May 2, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 22:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 27, 16:41 CEST
May 1, 2021
Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.