Microsoft is currently experiencing a global Microsoft 365 outage.

Scalepoint’s products are not directly affected. ClaimShop, CORE and HUB do not depend on Microsoft services and are working normally.

Scalepoint uses Microsoft services internally, so our service portal and email communication with Support are affected. Emails and portal requests may be delayed or may not reach us.

If you need urgent support, please call us:

Denmark:

• ClaimShop Support: +45 88 81 80 01

• CORE & HUB General Support: +45 88 81 80 03

Switzerland

• German +41 41 508 73 06

• French +41 41 508 73 07

• Italian +41 41 508 73 08

ClaimShop: Order emails, gift cards and similar cannot be resent today. We are aware of this and will follow up once Microsoft reports the issue resolved.

We will update this page when Microsoft’s services are restored.