Incoming mails to Scalepoint systems can be delayed

Incident Report for Scalepoint Technologies

Resolved

We are receiving emails on all systems again, we apologize for any inconvenience.

Have a great day
Incident Management Team

Posted Mar 05, 2021 - 08:46 CET

Identified

This morning we discovered that emails sent to Scalepoint domains experience a delay. We are working on a fix and should have all mails delivered during this morning.

Best regards

Scalepoint Incident Management Team

Posted Mar 05, 2021 - 07:50 CET

This incident affected: HUB - Property (All (Entire system affected)), HUB - Health (All (Entire system affected)), ClaimShop (Settlement), and HUB - Motor (My Claim, Network Management, Referral Engine).