Issues Delivering Emails to Yahoo Addresses

Incident Report for Scalepoint

Resolved

Yahoo has identified and resolved the issue. We are now able to send emails to Yahoo addresses successfully.
Thank you for your patience.

Posted Dec 03, 2025 - 08:50 CET

Update

Yahoo has confirmed that they’ve received our request and have forwarded it to their engineering team for further investigation.
We’ll keep you updated as soon as we have more information.

Posted Dec 02, 2025 - 09:18 CET

Identified

We’re currently experiencing problems sending emails to Yahoo domains (e.g., yahoo.dk, yahoo.de, yahoo.fr) due to temporary spam filtering. We’re working on a fix to restore normal delivery as soon as possible.

We apologize for the inconvenience and will share updates when available.

Posted Nov 28, 2025 - 11:08 CET

This incident affected: ClaimShop (Communication) and ClaimsCORE and HUB (Communication).