EasyClaims is inaccessible

Incident Report for Scalepoint Technologies

Resolved

We are happy to confirm that this incident has been resolved.

Users of the EasyClaims system can access the system again and continue to work.

Posted May 10, 2022 - 12:48 CEST

Monitoring

It seems EasyClaims is once again accessible. We will continue to monitor the situation before resolving this incident.

Posted May 10, 2022 - 12:21 CEST

Investigating

We are currently experiencing issues accessing EasyClaims.

Posted May 10, 2022 - 11:58 CEST

This incident affected: HUB - Property (All (Entire system affected), AI Cost Control, Mobile App) and HUB - Health (All (Entire system affected), AI Cost Control).