Disruption of service - CORE & HUB

Incident Report for Scalepoint

Resolved

The incident has been resolved.

Posted Jun 03, 2026 - 09:11 CEST

Monitoring

A fix has been implemented and we are monitoring situation.

Posted Jun 03, 2026 - 08:27 CEST

Investigating

Some of our users are currently experiencing working in CORE & HUB system.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

Posted Jun 03, 2026 - 07:59 CEST

This incident affected: ClaimsCORE and HUB (All (Entire system affected)).