The issue has been resolved and system is back to normal.
We are sorry for the inconvenience this may have caused.
Posted Mar 16, 2026 - 08:35 CET
Monitoring
A fix has been implemented, and we are monitoring the results. Users may experience degraded performance while the systems stabilize.
Posted Mar 16, 2026 - 08:18 CET
Update
In attempt to fix the issue, more users than expected may experience service outtage.
Posted Mar 16, 2026 - 08:11 CET
Identified
The issue has been identified. We are working to resolve it as soon as possible.
Posted Mar 16, 2026 - 08:06 CET
Investigating
Some of our users are currently experiencing working in CORE & HUB system.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Posted Mar 16, 2026 - 08:06 CET
This incident affected: ClaimsCORE and HUB (All (Entire system affected)).