Disruption of service - eVoucher

Incident Report for Scalepoint

Resolved

This incident has been resolved.

Posted Sep 12, 2025 - 08:02 CEST

Update

We are continuing to monitor for any further issues.

Posted Sep 12, 2025 - 08:02 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2025 - 15:53 CEST

Investigating

Some of our users are currently experiencing issues using eVouchers.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

Posted Sep 11, 2025 - 15:10 CEST

This incident affected: ClaimShop (Vouchers).