Scheduled Maintenance - Network

Scheduled for Dec 13, 21:00 - 22:00 CET

Scheduled

The network maintenance that was originally scheduled for Wednesday, December 10 has been postponed to Saturday, December 13 at 21:00 CET.

We will be using this time to perform necessary maintenance on our network.

Users may experience that all services will be intermittently down for periods of 3-5 minutes at a time during the scheduled maintenance window.

Once maintenance is completed we will provide the information here.

We appreciate your patience and understanding.

Regards
Scalepoint

Posted Dec 11, 2025 - 06:12 CET

This scheduled maintenance affects: ClaimShop (All (Entire system affected), Automation Engine, Communication, Vouchers, Repair & Valuation, Settlement Tool, Shop), ClaimsCORE and HUB (All (Entire system affected), Automation Engine, Communication, HUB Motor, HUB Health, HUB Property, Mobile App (Scalepoint HUB Property)), and Business Intelligence, Sandbox, Scalepoint Service Portal.